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Returns Policy

Capital Seating abide by the UK Consumer Contract Regulations established in 2014 for the sale of goods for retail use. If the item in unsuitable for any reason, we are happy for it to be returned to us. An authorisation reference must be obtain from our sales office within seven days of receipt before the item is returned. Please call us on +44 (0)116 216 9910 or email us to to obtain this. Items must be in their original packaging and unused. Shipping charges are non-refundable.

Any products which are special order or custom-built are not bound by the same policy. For information regarding a return of products of this nature, please contact our sales office.